Terms of service

Last updated: November 11, 2026

These Terms of Service govern access to lezelmora.shop and purchases from lezelmora, operated by RACQUEL ANN MARIE LLC.

By visiting the website or placing an order, you agree to these Terms and our related store policies.

1. Eligibility

You must be at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

The store must not be used for unlawful, fraudulent or abusive purposes.

2. Product Information

We make reasonable efforts to provide accurate descriptions, images, specifications and prices. Actual colors, packaging or appearance may vary slightly because of screen settings, lighting or manufacturing changes.

We may correct obvious errors or update information when necessary.

3. Availability and Purchase Limits

Products may be available in limited quantities. We may reasonably limit purchases by customer, household, address, account or payment method to manage inventory or prevent fraud.

4. Orders

Submitting an order constitutes an offer to purchase. An automated confirmation acknowledges receipt but does not necessarily represent final acceptance.

We may reject or cancel an order for legitimate reasons, including:

  • Product unavailability;
  • An obvious pricing or description error;
  • Suspected fraud or unauthorized payment;
  • Delivery restrictions;
  • Violation of these Terms.

If we cancel a paid order, the affected amount will be refunded to the original payment method.

5. Billing and Payment

You agree to provide accurate, complete and current billing, payment and delivery information. You represent that you are authorized to use the selected payment method.

Payments may be processed by Shopify or an authorized third-party provider.

6. Prices, Shipping and Taxes

Prices and applicable charges are displayed during checkout.

Orders with a merchandise subtotal greater than USD $30 qualify for free standard shipping. Any charge for a smaller order will be shown before payment.

Customers are not responsible for undisclosed customs duties, import taxes or delivery-related handling charges.

7. Processing and Delivery

Orders are generally processed within 2–3 business days. Estimated delivery after shipment is 20–45 calendar days.

Delivery dates are estimates and may be affected by the carrier, customs procedures, public holidays, weather or circumstances outside our reasonable control.

8. Returns and Refunds

Eligible products may be returned within 30 days after delivery in accordance with our Return and Refund Policy.

Nothing in these Terms excludes consumer protections that cannot legally be waived.

9. Customer Accounts

If accounts are available, you are responsible for safeguarding your password and account access. Notify us promptly if you suspect unauthorized activity.

10. Reviews and Submissions

When submitting a review, photograph, comment or suggestion, you confirm that:

  • You own it or have permission to submit it;
  • It is not knowingly false or misleading;
  • It does not violate another person’s rights;
  • It does not contain unlawful or malicious material.

You grant us a non-exclusive, worldwide and royalty-free license to use the submitted content for operating and promoting the store, subject to applicable privacy law.

11. Intellectual Property

The original branding, graphics, text, website layout and other store materials are owned by or licensed to RACQUEL ANN MARIE LLC.

You may use the website for personal shopping. Unauthorized copying, resale, republication, scraping or commercial exploitation is prohibited.

12. Prohibited Conduct

You must not:

  • Submit fraudulent orders or false information;
  • Infringe intellectual-property or privacy rights;
  • Upload malware or harmful code;
  • Attempt unauthorized access;
  • Circumvent security measures;
  • Interfere with checkout or website operations;
  • Perform unauthorized automated extraction;
  • Use the store to harass or harm another person.

13. Third-Party Services

Certain store functions may be provided by third parties and governed by their own terms and privacy notices.

We do not control independent third-party websites and are not responsible for their separate practices, except where applicable law provides otherwise.

14. Disclaimer

We do not exclude warranties or protections that cannot lawfully be excluded. Subject to those rights, the website is provided on an “as available” basis, and uninterrupted access is not guaranteed.

15. Limitation of Liability

To the maximum extent permitted by law, RACQUEL ANN MARIE LLC is not liable for indirect or consequential losses that were not reasonably foreseeable.

This limitation does not apply to fraud, willful misconduct or liability that applicable law does not permit us to limit.

16. Indemnification

Where permitted by law, you agree to indemnify RACQUEL ANN MARIE LLC against third-party claims directly resulting from your unlawful store use, infringement of another party’s rights or material violation of these Terms.

17. Severability

If a provision is found unenforceable, it will be limited only as necessary. The remaining provisions will continue in effect.

18. Governing Law

These Terms are governed by the laws applicable to RACQUEL ANN MARIE LLC, without depriving consumers of mandatory protections available in their place of residence.

19. Changes

We may revise these Terms by publishing an updated version. Changes apply prospectively from the stated revision date unless the law requires otherwise.

20. Contact

RACQUEL ANN MARIE LLC / lezelmora
Attn: RACQUEL ANN MARIE BLAKE
6000 SIENA LN, BAKERSFIELD, CA
Email: kiataria.trock@outlook.com