Privacy policy

Last updated: November 11, 2026

This Privacy Policy explains how RACQUEL ANN MARIE LLC, operating as lezelmora (“lezelmora,” “we,” “us” or “our”), collects, uses, retains and discloses personal information when you visit lezelmora.shop, place an order or communicate with us.

Information We Collect

Information You Provide

We may collect:

  • Your name;
  • Email address and telephone number;
  • Billing and delivery addresses;
  • Order, return and refund details;
  • Customer-account information, if accounts are offered;
  • Reviews, messages and customer-service correspondence.

Payment Information

Payments are processed by Shopify and applicable payment providers. We ordinarily receive transaction confirmation and limited payment information rather than your complete card number.

Information Collected Automatically

When you access the store, we and our service providers may collect:

  • IP address;
  • Browser and device information;
  • Cookie and session identifiers;
  • Pages visited and links selected;
  • Referring website or advertisement;
  • Cart, checkout and purchasing activity;
  • Approximate location derived from technical information.

How We Use Information

We may use personal information to:

  • Process payments and fulfill orders;
  • Arrange delivery and provide tracking;
  • Manage cancellations, returns, refunds and replacements;
  • Respond to customer-support requests;
  • Maintain customer accounts and preferences;
  • Detect fraud and protect store security;
  • Analyze and improve our services;
  • Send marketing where permitted;
  • Comply with tax, accounting and legal obligations.

Legal Bases for Processing

Where UK or European privacy law applies, processing may be based on:

  • Performance of a contract with you;
  • Compliance with a legal obligation;
  • Your consent;
  • Our legitimate interests, including store security, fraud prevention and service improvement.

Where processing is based on consent, you may withdraw that consent at any time.

Cookies

The store may use essential, functional, analytics and advertising cookies.

Essential cookies support shopping-cart, checkout, authentication and security functions. Where legally required, we request consent before using non-essential cookies.

You may manage cookies through your browser or any consent controls displayed on the website. Disabling essential cookies may prevent parts of the store from working properly.

How We Share Information

We may disclose necessary personal information to:

  • Shopify;
  • Payment processors;
  • Suppliers and fulfillment providers;
  • Shipping carriers;
  • Hosting, security, analytics and support providers;
  • Professional advisers and insurers;
  • Government authorities where legally required;
  • A purchaser or successor involved in a legitimate business transaction.

Service providers receive information only for relevant operational or legal purposes.

Shopify

Our online store is hosted through Shopify. Shopify processes information to provide hosting, checkout, security, fraud prevention and related commerce services. Shopify’s own privacy notices apply to its independent processing activities.

International Data Transfers

Information may be processed outside your state or country. Where required, appropriate legal safeguards are used for international transfers.

Retention

We retain information only for as long as reasonably necessary to:

  • Complete and document purchases;
  • Provide customer service;
  • Process returns and disputes;
  • Prevent fraud;
  • Meet legal, tax and accounting requirements.

Data Security

We use reasonable technical and organizational safeguards designed to protect personal information. No internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access personal information;
  • Correct inaccurate information;
  • Request deletion;
  • Restrict or object to processing;
  • Request data portability;
  • Withdraw consent;
  • Opt out of marketing;
  • Appeal certain privacy decisions;
  • Complain to an appropriate supervisory authority.

Residents of certain U.S. states may have additional rights regarding targeted advertising, profiling, or the sale or sharing of personal information as legally defined.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Marketing Preferences

You may unsubscribe from promotional emails through the link included in the message or by contacting us. Necessary order, refund or security messages may still be sent.

Children

The store is not directed to children below the applicable minimum legal age. A parent or guardian who believes a child submitted information without authorization may contact us.

External Links

Our website may link to independent third-party sites. We do not control their content, security or privacy practices.

Changes to This Policy

We may revise this Privacy Policy when our practices, services or legal obligations change. The current version will be published on this page.

Privacy Contact

RACQUEL ANN MARIE LLC / lezelmora
Attn: RACQUEL ANN MARIE BLAKE
6000 SIENA LN, BAKERSFIELD, CA
Email: kiataria.trock@outlook.com